Shipping Policy
Shipping Policy
Thank you for shopping with us! We strive to get your order to you as quickly and safely as possible. Below is an outline of our shipping policy.
Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays). Orders placed on weekends or holidays will be processed the following business day. You will receive an email notification once your order has shipped.
Please note that delivery times may vary depending on your location and the shipping carrier.
Free Shipping
We offer free standard shipping on orders over $50. This offer applies to domestic orders only.
Shipping Restrictions
Currently, we only ship to United States. We do not ship to P.O. Boxes or APO/FPO addresses at this time.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Missing or Lost Packages
We are not responsible for lost, stolen, or delayed packages once they have been handed off to the carrier. Please contact the carrier directly for any inquiries regarding delayed or lost packages. If you believe your package is lost or stolen, please contact our customer service team at hanatadesse3@gmail.com, and we will do our best to assist you.
Customs & Duties
For international orders, you may be responsible for any customs duties, taxes, or fees that are assessed upon arrival in your country. These fees are beyond our control, and we recommend checking with your local customs office for more information.
Address Accuracy
Please ensure that your shipping address is correct before completing your order. We are not responsible for delays or lost packages due to incorrect addresses.